FAQ

Common Areas

If the sprinkler is on District property, please contact Shannon Torgerson at Goodwin & Company at 720-647-6541.

If the weeds are on District property, please contact Shannon Torgerson at Goodwin & Company at 720-647-6541 or via the Contact Us form.
 
If the weeds are on a homeowner’s property, this is a Master HOA covenant enforcement issue, so please open a “Request” on the Master HOA’s Town Square
 
If the weeds are on City property, please contact Access Aurora.
 
If the weeds are on a utility easement, please contact the appropriate utility company.
Homeowners’ primary responsibilities are to:  accept, read, and appropriately act on communications received from the District; understand the District’s responsibilities; understand the differences between the Metro District and the various HOAs; pay Operations and Maintenance fees in a timely manner; use appropriate channels to communicate District questions and concerns; and attend District board meetings.
 
 
District questions and concerns can be directed to Shannon Torgerson at Goodwin & Company at 720-647-6541 or via the Contact Us form.

Community Center

The Murphy Creek Metro District 3 Community Center, located at 23801 East Florida Avenue, Aurora, CO is available to District residents for private functions in accordance with the District’s Rules and Regulations.
 
To reserve the Community Center, please download the Facility Use Packet, complete the forms, and EMAIL Shannon Torgerson, as reservations will NOT be accepted by phone. 
 
Questions about the Community Center and other Community amenities can be directed to Shannon Torgerson at Goodwin & Company at 720-647-6541 or via the Contact Us form.

Community Pool

During the 2024 Pool Season, 2 guests per household, per day are permitted – no exceptions.  You must submit the required paperwork from the 2024 Amenity Access Packet and have a valid key card to access the pool.
 
To use the pool, please download the 2024 Amenity Access Packet for the required forms and instructions for completing them.  The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here
No reservations are required for the 2024 pool season; however, you must still submit the required paperwork from the 2024 Amenity Access Packet and have a valid key card to access the pool.
 
To use the pool, please download the 2024 Amenity Access Packet for pool details and complete instructions for use.  The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here
During the 2024 Pool Season, everyone 14 and older MUST have a valid key card to access the pool. 
 
To use the pool, please download the 2024 Amenity Access Packet for the required forms and instructions for completing them. The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here
During the 2024 Pool Season, if you are age 50 or older and have a valid, activated key card, please contact the property manager via the Contact Us form to request Senior Swim access.
 
To use the pool, please download the 2024 Amenity Access Packet for the required forms and instructions for completing them. The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here
During the 2024 Pool Season, pool hours are 10:00 am until 8:00 pm, weather permitting.  Lifeguard time will be limited when school starts in August.  Details can be found in the 2024 Amenity Access Packet – see below.
 
To use the pool, please download the 2024 Amenity Access Packet for the required forms and instructions for completing them. The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here
The Community Pool is scheduled to open for the 2024 season on Saturday, May 25, 2024, and close on Monday, September 2, 2024.  Details can be found in the 2024 Amenity Access Packet – see below.
 
To use the pool, please download the 2024 Amenity Access Packet for the required forms and instructions for completing them. The Amenity Rules and Regulations are available on pages 6 and 7 of the packet, or you can download just those 2 pages here.

Murphy Creek Metropolitan District 3 homeowners pay for the pool, and the key card system allows the District to ensure that those from outside the neighborhood cannot access the pool without proper authorization and payment.

Additional Questions

In order to track the comings and goings of potential criminals, cameras have been installed at all entrances/exits to Murphy Creek.

Due to the proven effectiveness of these cameras in many neighborhoods, Metropolitan District Public Safety, the security company for Murphy Creek, shared the cost of the cameras with Metro District 3.

These cameras were installed because their time-stamped license plate information can be used by law enforcement to assist in the identification and capture of criminals.

Please contact Waste Management at 303-797-1600 for this information.

As this is a Master HOA question, please open a “Request” on the Master HOA’s Town Square.

Parkways at Murphy Creek – Goodwin & Company, Holly Shobe, cdpmcmamanger@goodwin-co.com

Murphy Creek Townhomes – Haven Community Management, Raul Hernandez, customercare@havencm.com

Murphy Creek Homeowners Association – Goodwin & Company, Angie Weil, cdmurmanager@goodwin-co.com

Murphy Creek West Homeowners Association – Centennial Consulting Group, Gina Washington, murphycreekwest@ccgcolorado.com

Prose at Murphy Creek – Chelsea McClary, chelsea.mcclary@greystar.com

Xcel Energy is responsible for the streetlights.  Please take note of the pole number with the outage and contact Xcel Energy at this link.  You can also find this link on the Resources page of this website.

As this is a Master HOA covenant enforcement question, please open a “Request” on the Master HOA’s Town Square.